Ask every customer for a review. Automatically.
ReviewMax sends a Google review request to every customer at the moment satisfaction is highest, and collects private service feedback alongside it — so your rating reflects your actual service quality.
Free scorecard first. No credit card. Setup takes about five minutes.
Review volume decides who gets the call
Local search is a comparison screen. Most customers choose from the top few results without scrolling, and review count is one of the strongest signals of which businesses appear there.
Where the opportunity sits
A business with a steady flow of recent reviews consistently places above a comparable business with a handful of older ones. The gap is rarely about service quality — it is about how often the business remembers to ask.
What closing it looks like
Most satisfied customers are willing to leave a review. They simply are never asked, or are asked days later when the moment has passed. Asking every customer, consistently, at the right time is the entire mechanism.
Set it up once, then leave it alone
ReviewMax connects to your booking system or customer list and handles the sequence from there.
Timed follow-up
An SMS goes out around 30 minutes after the job is complete, followed by an email for anyone who has not responded.
AI-assisted replies
Every review gets a considered, on-brand response drafted for you. Approve it or edit it — replying to reviews is itself a ranking signal.
Two channels, one send
Alongside the public review request, each customer gets a short private survey. You get detail a star rating never carries — while the review request goes out regardless.
What consistent asking tends to produce
Modelled examples showing the pattern we build for, across common service categories.
Premium Dental Clinic
Years of loyal recall patients had never been prompted once. Reaching back through the existing list is usually the fastest available gain.
Independent Roofing Contractor
Requests sent from the driveway rather than remembered at the end of the week. High-value trades gain the most, since one extra enquiry covers the cost many times over.
Boutique Aesthetics Clinic
Asking after the second appointment rather than the first, once results have settled. Private survey responses surfaced scheduling friction the team then resolved.
Questions we get asked
How do I get more Google reviews for my business?
Ask every customer shortly after the service is delivered, when satisfaction is highest. ReviewMax sends an automated SMS around 30 minutes after the job is complete, followed by an email, so the ask happens consistently rather than whenever someone remembers.
Do more reviews improve my ranking in local search?
Review count, average rating and review recency are all local ranking signals. A business with a steady stream of recent reviews generally outranks a comparable business with a handful of older ones.
Does every customer receive the review request?
Yes, without exception. Every customer receives the same Google review request regardless of how they rate the private survey. Screening customers so that only satisfied ones are invited to review is called review gating; it breaches Google Business Profile policy and consumer protection law in most markets, and can get your listing suspended. ReviewMax does not do it.
Then what is the private feedback survey for?
It runs alongside the review request, never instead of it. It gives you structured detail about service quality that a public star rating never captures, so you can follow up with that customer directly — while their public review still goes ahead.
What exactly is included in the 100 free review requests?
We import up to 100 of your past customers and send each one a personalised review request at no cost. No credit card is required, and setup takes about five minutes.
Do you use tracking cookies?
No. This site sets no cookies, runs no analytics or advertising scripts, and loads no third-party resources — no external fonts, no embedded widgets. That is why you are not seeing a cookie consent banner: there is nothing to consent to. Full detail is in the privacy policy.
Start with your free scorecard
Five questions, about two minutes. You get a scored breakdown of where your review presence stands today, and your 100 free review requests.
No credit card required.